Shipping & Delivery
After you order, we'll contact you within 3 working days to arrange your delivery, then aim to deliver within 7 working days from there. Delivery is carried out by a specialist two-person team who can install your reformer in the room of your choice.
Please make sure someone is available to receive your delivery at the agreed time. If a confirmed slot is missed, a £100 redelivery fee will apply.
Currently within the UK. Certain postcodes (AB31–38, HS, IV, KW, PA20–78, PH19–26, PH30–44, PH49–50, ZE) incur a delivery surcharge due to courier and access costs — we'll confirm this with you before dispatch if it applies.
Product & Specifications
Our experienced delivery team will assemble your reformer in the room of your choice. The on-demand platform then walks you step-by-step through folding, unfolding and adjusting the machine to suit your body — designed for simple, quick assembly and storage. The reformer is heavy, so folding it safely takes some strength and the correct technique; we recommend guidance rather than lifting alone if you have back issues. Follow the “How to Fold” video on our platform (or save your questions for your one-to-one set-up call) to get the technique right. Head over to our Instagram for demos and tips.
• Foldable reformer with user guide
• Box and jumpboard included
• One month’s exclusive access to our online on-demand reformer Pilates classes (free with purchase)
• Continued access thereafter for £29 per month
Unfolded: 240cm (L) × 64cm (W) × 29cm (H)
Folded: 122cm (L) × 63cm (W)
Weight: ~120kg
Max user weight: 180kg
A Beech wood frame with an aluminium structure, plus durable, high-tension, long-lasting springs — studio-quality materials, built for the home.
The Reformer uses 3 colour-coded spring resistance levels — yellow (light), blue (medium) and red (heavy) — so you can progress your training as you get stronger.
Unfolded, the reformer measures 240cm × 64cm, so we'd recommend a clear floor space of around 2.5m × 1m to move comfortably. Folded, it's just 122cm × 63cm and stores easily against a wall.
Yes, you can visit our warehouse or studio in Marlow, Buckinghamshire prior to purchasing to try out the reformer for yourself. Just email us at hello@thereformer.co to book a visit.
We recommend wiping down the fabric with a soft cloth and a natural cleaning spray after every use, and the railings every week. Avoid getting the springs wet, and steer clear of harsh chemicals.
Payment & Orders
Yes — 0% APR payment plans are available via DopplePay, letting you spread the cost of your reformer interest-free. You'll see this option at checkout.
Every reformer comes with a 1-year warranty. If any part breaks that isn't down to normal wear and tear, we'll send you a replacement part and get it fixed — just email hello@thereformer.co.
Yes — every order includes a short safety waiver to complete at checkout. Every new member also receives a free 15-minute one-to-one virtual set-up session with one of our instructors.
Please see our returns policy for details.
About The Reformer Co.
Every reformer is designed by our founder, Jessica May — a Pilates instructor with 10+ years' experience.
Questions? Compliments? Collaboration ideas? Reformer machine rentals?
Drop us a note or email hello@thereformer.co.


