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UK Shipping
We ship across the UK with delivery scheduled for the end of September.
Fast shipping
London delivery times are within 4 working days, other UK delivery times are within 6 working days.
Easy Returns
Returns are accepted within 14 days of delivery. Products must be returned in original packaging and condition.
By purchasing a reformer from The Reformer Co., you acknowledge and agree to the following:
Use at Your Own Risk:
The use of Pilates reformer equipment involves physical activity and carries inherent risks, including but not limited to injury or, in very rare cases, death. You accept full responsibility for your safety and well‑being while using the equipment.
No Medical Advice:
The Reformer Co. does not provide medical advice. You are strongly advised to consult with a qualified healthcare provider before beginning any exercise program, particularly if you are pregnant, have an existing injury, illness, or other medical condition.
Instructional Use:
Before using the reformer, you agree to watch the Introductory Video Series available on our on-demand platform. These videos are essential to help you understand how to correctly and safely use the equipment, including adjusting springs, footbar, and other components.
Not Supervised:
Use of the reformer is unsupervised. You are responsible for ensuring the space and conditions where you use the equipment are safe, suitable, and free from hazards.
No Liability:
To the fullest extent permitted by law, The Reformer Co. disclaims all liability for any loss, damage, or injury sustained during the use of the reformer equipment, including negligence. You waive any claims against The Reformer Co., its directors, employees, contractors, or agents.
Proper Maintenance:
You are responsible for regularly inspecting your reformer and using it in accordance with the provided instructions. The Reformer Co. accepts no liability for equipment that is misused or not maintained properly.
